IT Service Technician - Onsite Support | IT Servicetechniker im Onsite Support (all genders)

Job Summary

This role is designed for a service-oriented IT professional looking to contribute to a dynamic support environment in Hamburg, with the flexibility of a part-time schedule (20–30 hours per week). As an IT Service Technician, you will be the primary point of contact for hardware rollouts and technical troubleshooting, providing both remote and onsite 1st and 2nd level support. Your daily responsibilities include managing customer inquiries via phone, email, or in person, as well as the physical setup, decommissioning, and relocation of hardware components. You will also play a crucial role in maintaining asset data and ensuring system stability. This position is particularly attractive for those seeking a strong work-life balance, offering mobile work options, professional development opportunities like ITIL certification, and a modern office environment with extensive health and fitness benefits.