IT Support Specialist Service Desk | Mitarbeiter IT-Support (m/w/d) Service Desk
Tintschl Industriemontage AG
Job Summary
As an IT Support Specialist at the Service Desk, you will serve as the primary point of contact for technical inquiries, focusing on the classification, analysis, and resolution of software and hardware issues. Your daily responsibilities include managing user accounts within proprietary systems, procuring and distributing IT hardware, and providing essential support for various ongoing IT projects. This role is ideal for those who enjoy troubleshooting and direct user interaction. You will utilize remote access and ticketing tools to ensure efficient service request management. This position offers a dynamic environment within a well-known company, providing the opportunity to work with modern Microsoft 365 applications and contribute to technical projects. It is a particularly attractive role for professionals seeking a stable full-time position with a premium service provider that values diversity and inclusion.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT System Management Assistant, or a similar technical field. Career changers with relevant professional experience are also considered.
Experience
- Professional experience in IT user support and service request management
- Practical experience using remote support and ticketing tools
- Proficiency in handling Microsoft 365 applications
- Initial experience or knowledge in network technologies and databases is preferred
- Experience in hardware procurement and distribution
Languages
Additional
- Candidates must provide their salary expectations and earliest possible start date with their application.