IT Application and Infrastructure Services Coordinator | Koordinator IT-Anwendungen und Basisdienste (m/w/d)
Hamburger Energienetze GmbH
Job Summary
As an IT Application and Infrastructure Services Coordinator, you will serve as the primary point of contact and application owner for specific IT systems within grid operations. Your daily responsibilities involve ensuring system stability, monitoring process interfaces, and resolving technical disruptions in collaboration with IT and specialist departments. You will act as a vital bridge between business units and technical teams, translating requirements into actionable tasks and coordinating their implementation. Beyond application management, you will support the grid operations team with hardware needs, telecommunications, and the administration of access rights and folder structures. This role is ideal for a proactive professional who enjoys technical problem-solving and training users on new system functionalities. It offers a unique opportunity to shape the digital infrastructure of a technical utility environment while balancing hands-on IT support with strategic coordination.
Required Skills
Education
Completed qualification as a Master Craftsman (Meister) or Technician in Electrical Engineering, Automation Technology, Information Technology, or a comparable qualification.
Experience
- Ideally at least 5 years of professional experience in a technical environment, preferably in grid operations or infrastructure companies.
- Professional experience in the practical support of IT systems and basic IT services.
- Proven experience in managing user permissions and hardware coordination.
- Experience acting as a liaison between technical departments and business units.
Languages
Additional
- Not specified
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