IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

Job Summary

As an IT Onsite Support Specialist, you will serve as the primary point of contact for employees facing technical challenges, ensuring smooth daily operations through direct hardware and software assistance. Your core responsibilities involve setting up, maintaining, and replacing workstation equipment such as PCs, laptops, and printers, alongside installing and configuring operating systems. You will also manage conference room technology and perform minor network cabling tasks. A significant portion of the role involves documenting incidents within a ticketing system and collaborating closely with central IT departments. This position is ideal for service-oriented professionals who enjoy hands-on troubleshooting and direct user interaction. FERCHAU offers an attractive environment with corporate discounts on travel and electronics, opportunities for professional development, and a culture that encourages employees to contribute their own ideas to complex development projects.