IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

Job Summary

As an IT Onsite Support Specialist, you will serve as the primary point of contact for employees facing technical disruptions and hardware challenges. Your daily responsibilities include the setup, maintenance, and replacement of workstation hardware such as PCs, laptops, monitors, and printers. You will also be responsible for installing and configuring software and operating systems, managing conference room presentation technology, and performing minor network cabling tasks. A key part of the role involves documenting incidents and solutions within a ticketing system while collaborating closely with the central IT team. This position is ideal for service-oriented professionals who enjoy hands-on troubleshooting and direct user interaction. FERCHAU offers an attractive environment with corporate discounts on travel and electronics, opportunities to take on significant responsibility, and a strong emphasis on professional development through diverse training programs and a collaborative team spirit.