Field Service System Administrator | System Administrator Fieldservice (m/w/d)

Job Summary

As a Field Service System Administrator, you will be the primary on-site technical contact for schools and business clients in the Cologne-Bonn-Aachen region. Your daily responsibilities include ensuring the smooth operation of IT infrastructures by installing, configuring, and optimizing systems according to specific customer needs. You will independently analyze technical malfunctions, manage issues within a ticketing system, and perform regular maintenance to ensure system stability. Beyond troubleshooting, you will maintain technical documentation and contribute to the development of digital solutions. This role is ideal for a service-oriented professional who enjoys a mix of technical administration and direct client interaction. The position offers a modern workplace within an innovative telecommunications company, featuring flat hierarchies, a collaborative team environment, and a structured 40-hour work week with attractive benefits including up to 30 days of vacation.