IT Support Technician | First Level Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Support Technician based in Munich East, you will serve as the primary point of contact for on-site technical assistance. Your daily responsibilities include providing VIP support, analyzing and resolving hardware and software issues, and managing media technology and print services. You will also be responsible for performing software rollouts and updates while customizing existing installations to meet user needs. This role is ideal for a service-oriented professional who enjoys direct interaction with users and troubleshooting diverse technical environments. This position offers a stable full-time schedule with no weekend work and a competitive salary of up to €38,000. It is initially offered through a staffing agency with a clear option for permanent takeover by the client company, making it an excellent opportunity for those looking to establish a long-term career in a well-connected Munich location.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration), IT Customer Support Specialist, IT Systems Electronics Technician, IT Systems Management Assistant, or a comparable technical qualification.
Experience
- Initial practical experience in IT customer service or onsite support
- Professional experience in troubleshooting Windows 7 and Windows 10 environments
- Experience in managing mobile devices and printer administration
- Background in media technology support and problem analysis
Languages
Additional
- Location: Munich. This is a full-time, permanent contract position (initially via employee leasing with takeover option). No weekend work required.
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