Policy Specialist for Specialized Software Application Support | Grundsatzsachbearbeiter*in im Bereich der Fachanwendungsbetreuung (m/w/d)

Region Hannover Gebietskörperschaft

Hannover, Niedersachsen, Deutschland
Published Mar 5, 2026
Full-time
Permanent

Job Summary

This role involves the technical and administrative management of the 'Open Prosoz' software application and other specialized tools within the regional social administration. As a Policy Specialist, you will be responsible for the continuous development, troubleshooting, and interface configuration of these systems. A significant portion of your daily work includes providing user support through consultation hours and designing and conducting training sessions for staff across various municipalities. You will bridge the gap between legal requirements and digital execution by developing administrative guidelines and sample notices based on current legislation and case law. This position is ideal for professionals who enjoy combining legal expertise with digitalization projects. Working for the Region Hannover offers a stable, permanent career in public service with attractive benefits, including flexible working models, home office options, and a strong focus on work-life balance through childcare support and health management programs.

Required Skills

Education

Degree in Public Administration (Diplom-Verwaltungswirt, Bachelor of Arts in General Administration/Administrative Business Administration), Second Administrative Examination (Angestelltenprüfung II), or a comparable Bachelor's degree in Law or Administrative Sciences.

Experience

  • Extensive professional experience based on the required administrative or legal qualifications
  • Practical experience in the implementation and application of Social Security Code XII (SGB XII)
  • Experience in digitalization initiatives within public authorities is preferred
  • Experience in project management and knowledge transfer or training delivery

Languages

German (Fluent)

Additional

  • The position is located in Hannover, Germany. Applicants must meet the requirements for the German civil service career group 2, first entry level (Laufbahngruppe 2, 1. Einstiegsamt).