Cross-Media Systems Technician | CROSSMEDIALE*R SYSTEMTECHNIKER*IN

Job Summary

This role is part of the MIT Support department within the Media Systems & IT division, providing essential first-level support across audio, video, and IT domains. As a Cross-Media Systems Technician, you will be responsible for on-site support of technical production and office environments, initiating emergency measures when necessary, and managing the technical support hotline. You will handle diverse user requirements and ensure all incidents are meticulously documented within the ticketing system. This position is ideal for professionals who thrive in live media production environments and enjoy a mix of hardware troubleshooting and client interaction. What makes this role unique is the opportunity to work for rbb, a major public broadcaster in the Berlin-Brandenburg region, offering a highly stable permanent contract with public service benefits, including a 31-day holiday allowance, family supplements, and extensive professional development via the ARD-ZDF Media Academy.