IT Field Service Technician | IT Field Service Techniker (m/w/d) – On-Site Support

accompio GmbH

Ansbach, Mittelfranken, Bayern, Deutschland
Published Mar 5, 2026
Full-time
Permanent

Job Summary

As an IT Field Service Technician for accompio, you will be the face of the company's technical operations in the Ansbach region. Your day-to-day responsibilities involve a hands-on approach to IT infrastructure, including the physical installation and rollout of hardware such as servers, switches, firewalls, and access points. You will be responsible for setting up modern workplaces, ensuring everything from monitors to network connectivity functions perfectly. Beyond installation, you will serve as the primary on-site support contact, troubleshooting and resolving technical issues directly at client locations. This role is unique because it combines technical configuration with physical craftsmanship, offering the satisfaction of seeing immediate results. You will act as a vital link between internal specialist teams and external clients, enjoying the autonomy of field work backed by a large expert network of 700 specialists across Europe. The position offers a secure, permanent contract within a growing IT powerhouse that prioritizes a collaborative 'Du-culture' and professional development.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or equivalent practical IT qualifications.

Experience

  • Professional experience in IT system integration or a comparable technical field
  • Experience in the physical installation and configuration of IT hardware
  • Proven track record in customer-facing technical support and on-site service
  • Experience coordinating with internal specialist teams and external service providers

Languages

Not specified

Additional

  • Valid passenger car driver's license (Class B) required for regional field assignments; Location constraint: Ansbach region.