Delivery Manager | Delivery Manager (m/w/d) - Einbeck

Job Summary

As a Delivery Manager at accompio, you will serve as a strategic partner for clients up to the C-level, specifically acting as a sparring partner for CIOs. You will hold full operational, financial, and personnel responsibility for the 'Customer Center,' focusing on high-quality service delivery and strategic service management. A core part of your role involves 'leadership of leaders,' where you will coach team leads to foster a high-performance culture and manage critical escalations (Major Incidents). Beyond operations, you are expected to drive business growth by identifying revenue potential, negotiating contracts, and supporting key account tenders. This position is ideal for a strategic thinker who can navigate complex IT transitions and change processes while maintaining a firm grip on budgets, KPIs, and resource planning. The role offers a high degree of creative freedom in an innovative, growing IT powerhouse with a strong focus on work-life balance and a collaborative 'du-culture'.