IT Service Technician Onsite and Field Service | IT Servicetechniker Onsite und Fieldservice (m/w/d)

puro Personaldienstleistung GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Mar 5, 2026
Full-time
Permanent

Job Summary

This role involves providing comprehensive onsite and field technical support in Augsburg. As an IT Service Technician, you will be responsible for the physical installation, relocation, and dismantling of IT equipment at workstations. Your day-to-day activities will include configuring and managing hardware deliveries, maintaining desktops, notebooks, and mobile devices, and providing direct personal support to end-users. A significant portion of the role involves technical documentation of work processes and managing tasks through ticketing systems. This position is ideal for professionals who enjoy a mix of hardware-focused tasks and direct customer interaction. The role offers a modern working atmosphere, 30 days of vacation, and professional development opportunities. Initially offered through a temporary staffing arrangement, there is a clear option for permanent takeover by the client company.

Required Skills

Education

Completed vocational training in the IT field (e.g., IT Specialist) or equivalent professional qualifications.

Experience

  • Professional experience with hardware rollouts or similar IT service activities
  • Practical experience in installing and configuring IT equipment (Desktops, Notebooks, Mobile Devices)
  • Experience working with professional ticketing and order management systems
  • Proven track record in providing direct onsite user support

Languages

German (Fluent)

Additional

  • Valid Class B driver's license is mandatory for field service activities. Location: Augsburg. Position includes an option for permanent employment.