IT Field Service Technician | IT Servicetechniker Fieldservice (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Field Service Technician, you will be instrumental in maintaining and evolving the IT infrastructure for a market-leading IT solutions provider. Your daily responsibilities include relocating PC workstations, performing client installations, and troubleshooting Windows 10 and MS Office issues. You will manage the entire lifecycle of IT hardware—from delivery and initial setup of laptops, smartphones, and tablets to repairs, returns, and data migration. Additionally, you will handle service requests and document incidents within a structured service management framework. This role is ideal for technical professionals who enjoy hands-on hardware interaction and direct user support. The position offers a modern work environment with 30 days of vacation and significant professional development opportunities. Initially starting through personnel leasing, there is a clear option for permanent takeover by the client company, making this a stable long-term career move in the Düsseldorf area.
Required Skills
Education
Completed vocational training in the IT sector (e.g., IT Specialist for System Integration, IT Customer Support, IT Systems Electronics Technician, or a similar qualification).
Experience
- Professional experience in the installation, maintenance, and administration of IT systems
- Experience in hardware repair and technical device replacement
- Proven track record in handling service requests and incident management
- Experience in workstation relocation and client software deployment
Languages
Additional
- Class B driver's license is preferred. Locations include Düsseldorf, Cologne, Aachen, or Leverkusen. Position is full-time with a permanent contract duration (unbefristet) and includes an option for permanent hire after an initial period.
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