IT Support Specialist | IT Support (m/w/d)

puro Personaldienstleistung GmbH

Ismaning, Bayern, Deutschland
Published Mar 5, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist based in Ismaning near Munich, you will serve as a technical lifeline for a renowned IT service provider serving the media industry. Your daily responsibilities involve managing IT tickets according to SLAs, providing uncomplicated customer assistance, and maintaining network infrastructure. You will be responsible for configuring Microsoft Cloud environments, including Office 365, Teams, and SharePoint, while utilizing PowerShell and CMD for automation. The role offers a collaborative environment where you receive support from internal departments for complex server and network issues. This position is particularly attractive due to its hybrid remote work model, high-quality hardware equipment, and unique perks like access to a company-owned holiday apartment in Europe. The role starts via temporary employment with a clear option for permanent takeover, making it a secure long-term career opportunity.

Required Skills

Education

IT vocational training (Ausbildung) or an equivalent professional qualification.

Experience

  • Professional experience in PC, server, and network environments
  • Practical experience with Microsoft Cloud solutions including O365 and SharePoint
  • Technical experience with Microsoft Windows and Active Directory
  • Experience working with IT ticketing systems and prioritizing tasks
  • Experience in customer service and technical troubleshooting

Languages

Not specified

Additional

  • Location: Ismaning/Munich. This is a full-time, permanent contract position (initially via employee leasing with takeover option). Remote work is available on a rotating basis.