IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at Johanniter-Bundes-IT-Services (JoBITS), you will be the primary point of contact for internal employees facing technical challenges. Your day-to-day responsibilities involve providing first-level support via telephone and remote maintenance, documenting incidents within a ticketing system, and independently troubleshooting issues within a Microsoft environment. Beyond reactive support, you will actively participate in IT projects and contribute ideas for organizational development. This role is ideal for a communicative professional with a background in IT who enjoys problem-solving and teamwork. The position offers a highly attractive package including a 13th-month salary, 30 days of vacation, flexible working hours, and mobile work options. Joining a nationwide non-profit organization provides a stable, meaningful work environment where your contributions directly support social welfare services, all while enjoying modern office amenities like height-adjustable desks and a collaborative team culture.