IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist for the Die Gute Hand Foundation, you will play a vital role in ensuring the smooth operation of technical infrastructure for an organization dedicated to helping children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time (50%) position involves providing essential first-level support and telephone assistance to users across the foundation. Your day-to-day responsibilities will include managing system hardware and software, maintaining printing systems, and meticulously documenting IT assets. The ideal candidate possesses a completed IT vocational qualification and a service-oriented mindset. This role is particularly attractive for professionals seeking a stable, values-driven employer that offers structured onboarding, professional development opportunities, and competitive benefits such as a company pension and job bike leasing. You will work within a multi-professional administrative team that values collaboration and technical curiosity.