IT Helpdesk Specialist | Mitarbeiter Helpdesk m/w/d

Job Summary

As an IT Helpdesk Specialist at Maxime HR, you will play a vital role in supporting a cloud-based e-recruiting and applicant management solution. Your day-to-day responsibilities involve providing comprehensive customer support via telephone and email, ensuring client needs are met with high service quality. A significant part of this role includes conducting customer onboarding and product training sessions, often delivered online, to help users maximize the software's potential. This position is ideal for someone who enjoys direct client interaction and has a knack for explaining technical concepts clearly. What makes this role unique is the opportunity to work in a professional B2B environment with a focus on modern HR technology. The company offers a permanent contract, a supportive onboarding process, and a modern office environment in Münster, making it an attractive choice for those looking for a stable career in tech support with a personal touch.