IT Helpdesk Specialist | Mitarbeiter Helpdesk m/w/d
Maxime Media GmbH
Job Summary
As an IT Helpdesk Specialist at Maxime HR, you will play a vital role in supporting a cloud-based E-Recruiting and applicant management solution. Your day-to-day responsibilities involve providing high-quality customer support via telephone and email, ensuring that client needs are met with professionalism. A significant part of this role includes conducting customer onboarding and product training sessions, where you will use your communication skills to guide users through the software. This position is ideal for someone who enjoys interaction and wants to help shape a growing department. The role is particularly attractive due to its professional B2B environment, permanent contract, and comprehensive training programs. Whether you are an experienced professional or a career changer, the company offers a modern workspace in Münster with excellent transit links and a supportive atmosphere focused on modern recruiting technology.
Required Skills
Education
Completed commercial or technical vocational training, or equivalent professional experience. Career changers with relevant skills are also encouraged to apply.
Experience
- Professional experience in a commercial or technical field
- Experience in customer support or telephone service
- Experience in conducting online training or software demonstrations
- Proven ability to communicate effectively and professionally with business clients
Languages
Additional
- Available for full-time or part-time employment. Location is based in Münster, Germany.
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