2nd Level IT Support Specialist (Citrix) | 2nd Level Support Citrix (m/w/d)

Job Summary

This in-house role in Munich's financial sector involves acting as a critical interface between IT support teams and Citrix server administrators. You will be responsible for error analysis and problem resolution within a Citrix AHP environment, as well as managing Exchange Server and Active Directory issues. Day-to-day tasks include maintaining IT documentation, building a comprehensive knowledge base of support cases, and contributing to the design of new IT environments. As you grow in the role, you will take on increasing responsibilities in IT administration. The position is ideal for service-oriented professionals who enjoy troubleshooting and want to work in a collaborative 12-person team. This role is offered as a temporary-to-permanent placement, providing a long-term career perspective with remote work options and a professional development path within a stable industry.