IT Support Specialist | IT Supporter (m/w/d)

Job Summary

As an IT Support Specialist for a leading manufacturer of medical database software, you will play a critical role in supporting occupational health professionals across hundreds of international client sites. Your day-to-day responsibilities involve providing 1st and 2nd level technical support via telephone, email, and remote maintenance tools. You will guide users through the company's proprietary software functionalities, handle software installations, and manage updates. This role is ideal for service-oriented professionals who enjoy direct customer interaction and technical problem-solving. The position offers a unique entry point into the medical software industry with a flexible working schedule, a central Hamburg location, and a clear path toward permanent employment. You will benefit from a supportive, family-like team atmosphere, professional development opportunities, and modern perks like company events and pool vehicles for service trips.