Electronics Technician 2nd-Level Support | Elektroniker 2nd-Level Support (m/w/d) – Flexibles Arbeiten
INTILION AG
Job Summary
As an Electronics Technician in 2nd-Level Support at INTILION AG, you will play a critical role in the energy transition by ensuring the reliability of sustainable battery storage solutions. Your day-to-day responsibilities involve analyzing and resolving complex technical malfunctions both remotely and occasionally on-site. You will utilize advanced diagnostic software to perform remote maintenance, coordinate with field service teams for difficult repairs, and provide expert technical guidance to installers and project planners. Beyond troubleshooting, you will contribute to product improvement by collaborating with development teams and maintaining detailed technical documentation. This position is ideal for those seeking a modern, startup-style environment with flexible working hours and the chance to work on cutting-edge green technology. The role offers a high degree of autonomy and professional growth within a supportive team culture dedicated to net infrastructure and industrial power supply.
Required Skills
Education
Completed technical training as an Electronics Technician (Energy and Building Technology), Mechatronics Technician, or similar, with further qualification as a Master (Meister) or Technician; or a University degree in Electrical/Energy Engineering.
Experience
- Professional experience in technical troubleshooting and analysis of complex electrical systems
- Experience in remote maintenance and the use of diagnostic software
- Experience in technical customer service or support (2nd level)
- Experience working with ticket systems and CRM tools
- Experience in coordinating field service operations or on-site technical deployments
Languages
Additional
- Valid Class B driver's license required. Willingness to travel for occasional on-site assignments and participation in on-call shifts (Rufbereitschaft) is mandatory.
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