IT Technician IMAC / Field Support | IT-Techniker (m/w/d) IMAC / Field Support

Job Summary

This role involves providing essential IT field support and IMAC-D services (Install, Move, Add, Change, Delete) for a leading IT service provider in Berlin. As an IT Technician, you will be responsible for the end-to-end lifecycle of hardware, including the installation, configuration, and imaging of PCs, notebooks, and mobile terminals. You will handle on-site and remote troubleshooting for printers, barcode scanners, and other peripherals, while also performing basic network tasks like patching. A significant part of the day involves resolving tickets within 1st and 2nd level support frameworks and managing hardware rollouts. This position is particularly attractive for both experienced professionals and career changers, offering the chance to work in complex project environments for prestigious companies. The BFI Group provides above-tariff salaries, individual training opportunities, and a strong potential for permanent placement with clients, making it an excellent platform for career growth in the German IT sector.