Onsite IT Support Technician | Mitarbeiter im Onsite Support (m/w/d) - Referenznummer: 260226-1-HEL

Job Summary

This role involves providing comprehensive onsite technical assistance primarily at the Helmstedt location. As an Onsite Support Technician, you will be responsible for the day-to-day setup, configuration, and maintenance of IT workstations, including hardware such as PCs, monitors, and peripheral devices. You will act as a primary point of contact for users, handling incident analysis, troubleshooting software and hardware issues, and documenting activities within a ticketing system. Beyond reactive support, you will manage hardware assets, support IT rollouts and office moves, and provide training for Microsoft products and Microsoft Teams telephony. This position is ideal for service-oriented professionals who enjoy direct user interaction and hands-on problem-solving. It offers the opportunity to work within a well-established IT service provider with potential for permanent placement at the client site, making it an attractive career step for both experienced technicians and motivated career changers.