Field Service Engineer | Field Service Engineer (m/w/d) - Referenznummer: 250226-7-BER
BFI Informationssysteme GmbH
Job Summary
As a Field Service Engineer for the Berlin/East region, you will be responsible for providing comprehensive 1st and 2nd level onsite IT support. Your daily activities will center around IMAC (Install, Move, Add, Change, Delete) tasks, including the configuration and installation of PCs, peripheral devices, and handheld scanners. You will handle service assignments for client hardware and network components, provide user training, and maintain detailed documentation within a ticketing system. This role is ideal for those who enjoy hands-on technical work and direct customer interaction. The position is particularly attractive as it offers opportunities for both career starters and lateral entrants to gain experience in complex project environments with well-known companies. BFI provides above-tariff salaries, individual professional development opportunities, and the potential for permanent placement at client sites, making it a strong platform for career growth in the IT services sector.
Required Skills
Education
Completed vocational training in the IT field or a comparable professional qualification.
Experience
- Professional experience in 1st and 2nd level field support and onsite support
- Practical experience with standard hardware and current Microsoft products
- Experience working with network components including DHCP, DNS, and firewalls
- Experience in documenting technical work within service management tools
Languages
Additional
- Valid Class B driver's license and willingness to travel are mandatory. Must include salary expectations and availability in the application.
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