Onsite IT Support Technician | Mitarbeiter im Onsite Support (m/w/d) - Referenznummer: 250226-6-LEI
BFI Informationssysteme GmbH
Job Summary
As an Onsite IT Support Technician based in Leipzig, you will be the primary point of contact for technical assistance at customer sites across Saxony. Your daily responsibilities include setting up and configuring workstations, troubleshooting hardware such as PCs, laptops, and printers, and performing basic network maintenance. You will play a key role in IT rollouts, software installations, and asset management while documenting all activities in ticketing systems like Jira. This role is ideal for those who enjoy a mix of technical problem-solving and direct user interaction. The position is particularly attractive as it offers opportunities for career starters and lateral entrants, providing a fixed above-tariff salary, individual professional development, and the chance to work in complex project environments with well-known companies. The BFI Group also emphasizes long-term prospects, including potential permanent placement with the end customer.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist) or equivalent professional experience.
Experience
- Professional experience in IT support or a completed vocational training in the IT field
- Experience in troubleshooting standard hardware including PCs, notebooks, and peripherals
- Experience in setting up and configuring IT workstations and providing user instructions
- Experience with IT documentation and ticket processing
- Experience in supporting IT rollouts and software installations
Languages
Additional
- Valid Class B driver's license and willingness to travel within the Saxony region are required. Applicants must provide availability and salary expectations.
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