Senior IT Service Technician | Senior IT Servicetechniker (w/m/d)

Job Summary

As a Senior IT Service Technician at Bechtle, one of Europe's leading IT service providers, you will serve as the primary technical point of contact for both customers and colleagues. Your daily responsibilities include the independent installation and configuration of Windows clients, PCs, laptops, and peripheral devices based on incoming support tickets. You will be tasked with analyzing technical malfunctions, performing hardware repairs, and replacing defective components to ensure operational continuity. A significant portion of the role involves documenting all technical steps within a ticket system and handling break/fix incidents. This position is particularly attractive due to its comprehensive onboarding program, extensive professional development opportunities through the Bechtle Academy, and a strong focus on work-life balance with 30 days of vacation and childcare support. It offers a stable environment within a large-scale organization while allowing for independent project management across various industries.