IT Support Specialist | IT-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in ensuring the smooth operation of technical infrastructure for an organization dedicated to helping children and adults with emotional and psychological needs. Based in Kürten-Biesfeld, this part-time (50%) position involves providing essential First-Level Support and telephone assistance to users across the foundation. Your daily responsibilities will include managing system hardware and software, maintaining printing systems, and meticulously documenting IT assets. This role is ideal for a service-oriented professional who enjoys troubleshooting and working with complex technical structures. The position offers a unique opportunity to work within a multi-professional administration team where your technical expertise directly supports meaningful social work. You will benefit from a structured onboarding process, professional development opportunities, and a collaborative team environment with high-quality equipment and modern benefits like job tickets and bike leasing.