Network Operations Center (NOC) Specialist - Federal Networks | Netzüberwacher Netze des Bundes (w/m/d)
ALDB GmbH
Job Summary
As a Network Operations Center Specialist, you will be responsible for the 24/7 monitoring and maintenance of Germany's largest government network, supporting critical federal institutions like ministries and national agencies. Your day-to-day activities involve 1st and 2nd level support, where you will identify alarms, troubleshoot network disruptions, and manage incidents to ensure continuous communication for 83 million people. You will act as the Single Point of Contact for IT services, coordinating with federal entities to resolve technical issues and process service requests. This role is uniquely attractive for those seeking a mission-driven career with a high social impact, offering long-term stability in a government-adjacent environment. The position requires working in a shift rotation (24/7) and offers a collaborative atmosphere with competitive benefits like company fitness and job tickets.
Required Skills
Education
Completed technical vocational training, such as an IT Specialist (Fachinformatiker) or Technician.
Experience
- Professional experience in technical network monitoring or IT support
- Experience working with Trouble Ticket Systems for incident tracking
- Practical experience in coordinating fault rectifications and service requests
- Experience in a 24/7 shift-based operational environment
Languages
Additional
- Willingness to work in a 24/7 shift rotation is mandatory. Applicants must submit their CV in German. The role involves working on highly sensitive federal government networks.