Technical Customer Advisor | Technischer Kundenberater (m/w/d)

Job Summary

As a Technical Customer Advisor for a medium-sized energy service provider in Hamburg, you will play a pivotal role in bridging the gap between customer service, sales, and technical operations. Your daily responsibilities involve monitoring assembly capacities, ensuring service quality, and optimizing field service efficiency by analyzing failed trips and coordinating follow-up visits. You will be responsible for the independent registration of meter changes and the continuous improvement of reporting processes. This role is ideal for those who enjoy data analysis and technical troubleshooting within the renewable energy sector, specifically focusing on photovoltaics, e-charging stations, and smart meters. The position offers a stable, long-term career path with a permanent contract, flexible working hours, and the opportunity to join a growing team of over 80 professionals dedicated to Germany's energy transition.