IT Customer Support Team Coordinator | Teamkoordinator IT-Kundenbetreuung (w/m/d)

Job Summary

As an IT Customer Support Team Coordinator at Bioscientia MVZ Labor Karlsruhe, you will lead the data transmission (DFÜ) team to ensure seamless laboratory software operations for medical clients. Your daily responsibilities include coordinating staff schedules, optimizing internal workflows, and serving as the primary technical point of contact for medical practices and laboratory senders. You will oversee the installation of communication software and hardware—both remotely and on-site—while managing laboratory information systems and master data. This role is ideal for a service-oriented professional who enjoys a mix of technical troubleshooting and personnel leadership. The position is particularly attractive due to its comprehensive benefits package, including a 13th-month salary, travel allowances, and health-focused perks like EGYM Wellpass and fresh produce, all within a stable environment as part of the Sonic Healthcare network.