IT Support Specialist | IT Support (m/w/d)

Job Summary

This full-time IT Support role in Berlin offers the opportunity to join a market-leading IT solutions and service management provider. You will be responsible for providing 1st and 2nd level support for telecommunications and video conferencing (TK/VK) systems, managing vVoIP environments (specifically innovaphone), and handling incident reports through a ticketing system. Day-to-day tasks include hardware rollouts, inventory management, and providing client-side IT user services. The position is ideal for candidates who are tech-savvy and enjoy interpersonal contact. What makes this role unique is the modern working atmosphere, the opportunity for professional development through certifications, and the potential for a permanent takeover after an initial temporary placement. You will work in an established company with excellent public transport connections and a supportive team climate.