IT Systems Administrator Service Management | IT Systemadministrator (m/w/d) Service Management

puro Personaldienstleistung GmbH

Gilching, Bayern, Deutschland
Published Feb 26, 2026
Full-time
Permanent

Job Summary

As an IT Systems Administrator in Gilching, you will play a pivotal role in maintaining and evolving the IT infrastructure for a leading company specializing in innovative welding solutions. Your daily responsibilities will include leading projects for new IT implementations, installing and maintaining software, and providing 1st and 2nd level support through efficient ticket management. You will be instrumental in optimizing service management processes and supporting end-users with technical queries. This role is ideal for a service-oriented professional with a strong analytical mindset who enjoys both hands-on technical support and strategic infrastructure development. The position offers an attractive salary up to €70,000, flexible working hours with mobile work options, and a comprehensive benefits package including 30 days of vacation and professional development opportunities. It starts as a temporary assignment with a clear path to permanent employment.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or a similar qualification.

Experience

  • Ideally 3 to 5 years of professional experience in IT Support
  • Professional experience with Microsoft environments and IT hardware
  • Experience in 1st and 2nd level ticket management and support optimization
  • Experience in leading IT implementation projects
  • Desirable experience using Jira Service Manager

Languages

German (Fluent)English (Basic)

Additional

  • Location: Gilching (near Munich); Full-time position initially via employee leasing with an option for permanent takeover; Requires analytical thinking and a service-oriented approach.