Onsite IT Support Technician | Onsite Supporter (m/w/d)

puro Personaldienstleistung GmbH

Bremen, Bremen, Deutschland
Published Feb 26, 2026
Full-time
Permanent

Job Summary

This role involves providing direct, hands-on technical support for end-users within an international industrial environment in Bremen. As an Onsite Supporter, you will work at a 'TechBar' and handle incoming tickets, focusing on 2nd level support for hardware and software issues. Your daily responsibilities include managing high-priority tickets, performing Break & Fix tasks, and supporting Windows clients, Android devices, networks, and telecommunications systems. You will also use SCCM for imaging and software deployment. This position is ideal for professionals who enjoy direct user interaction and troubleshooting in a managed services context. The role offers a long-term perspective with a path to permanent employment, 30 days of annual leave, and a structured work schedule within a supportive, experienced team. It is a great opportunity for an IT professional looking for a stable yet varied role in a well-connected urban location.

Required Skills

Education

Degree or completed vocational training in the IT field

Experience

  • Several years of professional experience in Break & Fix hardware support
  • Professional experience in direct end-user support and TechBar environments
  • Experience using SCCM for the installation of images and software
  • Experience in managing and processing IT support tickets
  • Experience with Windows and iOS operating systems

Languages

Not specified

Additional

  • The position is initially via temporary employment (Arbeitnehmerüberlassung) with a clear option for permanent takeover. Location is based in Bremen with good public transport access.