IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Feb 26, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Hamburg, you will serve as the central point of contact for user support, managing diverse system landscapes with a focus on structured problem-solving. Your daily responsibilities include performing hardware rollouts, providing onsite support for Windows clients, and managing industrial IT systems such as scanners and terminals. You will also be responsible for cabling and setting up business hardware, utilizing a ticket-based system to track and resolve issues. This role is particularly attractive as it offers a family-friendly corporate culture with flat hierarchies, 30 days of vacation upon permanent hire, and a pool vehicle for site visits. The position starts via temporary placement with a clear option for permanent takeover, making it an excellent opportunity for professionals looking to establish a long-term career in a supportive environment.

Required Skills

Education

IT-related vocational training (Ausbildung) or an equivalent professional qualification.

Experience

  • Professional experience in user support and system landscape maintenance
  • Experience in the setup and cabling of business-grade hardware
  • Practical knowledge of current Windows operating systems and networking environments
  • Experience working with structured ticket-based support workflows
  • Experience in onsite hardware rollouts and industrial IT equipment

Languages

German (Fluent)English (Basic)

Additional

  • Valid Class B driver's license required; willingness to participate in on-call shifts (Rufbereitschaft); location-based in Hamburg with travel to customer sites.