Field Service Technician | Fieldservicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As a Field Service Technician based in Nuremberg or Middle Franconia, you will be the primary on-site contact for hardware and software support within redundant network environments. Your daily responsibilities involve performing 2nd level support for client and printing systems, diagnosing technical issues, and executing hardware replacements, including complex tasks like mainboard swaps. You will also manage rollouts, handle warranty claims, and perform data recovery services. This role is ideal for a hands-on professional who enjoys direct customer interaction and technical troubleshooting. The position offers a high degree of autonomy with a provided company car and flexible working hours. It is initially a temporary placement through an agency but features a clear option for permanent takeover by the client, a nationwide service provider known for flat hierarchies and professional development opportunities.
Required Skills
Education
Completed vocational training in a relevant technical field (e.g., IT Systems Electronic Technician or similar) or equivalent professional experience.
Experience
- Completed vocational training in a relevant technical field or several years of professional experience in 2nd level support
- Practical experience in handling and repairing printers (specifically HP, Lexmark, and Samsung brands)
- Demonstrated experience in hardware and software troubleshooting and fault rectification
- Experience in hardware commissioning and component replacement, including mainboards
- Experience in customer advisory and technical support services
Languages
Additional
- Valid Class B driver's license is mandatory. Position is located in the Nuremberg/Middle Franconia region. Role includes a provided company car.
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