Onsite IT Support Technician | Onsite Supporter (m/w/d)

Job Summary

As an Onsite IT Support Technician in Gernsbach, you will serve as the primary technical point of contact for resolving IT challenges and ensuring system stability. Your daily responsibilities include handling first and second-level support requests, collaborating with internal teams and external service providers, and managing end-user hardware such as laptops, desktops, and mobile phones. You will be responsible for software repairs, VDI image restoration, and maintaining detailed technical documentation to track trends and process improvements. This role is ideal for proactive problem-solvers who enjoy technical troubleshooting and participating in broader IT projects. The position is offered through a leading IT consultancy known for innovative cloud and cybersecurity solutions, initially as a temporary assignment with a clear option for permanent takeover. It features attractive perks including 30 days of vacation, fitness subsidies, and professional career coaching.