E-File Application Support Specialist | Sachbearbeiter/in (w/m/d) Anwendungsbetreuung E-Akte beim Amt für IT

Wissenschaftsstadt Darmstadt

Darmstadt, Hessen, Deutschland
Published Feb 25, 2026
Full-time
Permanent

Job Summary

This role involves the technical administration and operation of the electronic filing (E-File) and Document Management Systems (DMS) for the City of Darmstadt's IT Department. As a key member of a 14-person team, the successful candidate will be responsible for the configuration, monitoring, and maintenance of servers hosting E-File software. Day-to-day tasks include performing backups, troubleshooting server issues, and managing user rights and group permissions. A significant portion of the role focuses on digital transformation, such as integrating new administrative units into the DMS and developing technical concepts based on functional requirements. The position offers a secure, permanent public service contract (TVöD EG 11) with family-friendly flexible working hours and a 'Jobticket Premium' for public transport. It is an ideal opportunity for IT professionals who enjoy a mix of infrastructure management, security implementation, and process optimization within a modernizing municipal environment.

Required Skills

Education

University degree (Bachelor or Diploma) in Computer Science, Business Informatics, or a related field; or equivalent professional qualification with several years of relevant experience.

Experience

  • 3+ years of professional experience in application support and IT operations
  • Professional experience in server administration and monitoring
  • Experience in implementing IT security measures and disaster recovery concepts
  • Proven experience with ITIL processes (Incident, Problem, Change, and Release Management)
  • Experience in configuring and managing Document Management Systems (DMS) is preferred

Languages

German (Fluent)

Additional

  • Must be fit for screen-based work (Bildschirmtauglichkeit). Location: Darmstadt, Germany. Full-time (39 hours/week) or part-time possible.