Senior IT Administrator | Senior IT Administrator (w/m/d)

Job Summary

As a Senior IT Administrator, you will play a pivotal role in supporting automation products within the defense industry sector. Your day-to-day responsibilities involve providing 1st and 2nd level technical support, diagnosing complex problems, and managing change requests for ADVISE automation systems. You will work closely with both customers and internal specialist departments to ensure strict adherence to response times and service level agreements. Beyond troubleshooting, you will be responsible for the maintenance and evolution of service tools, including remote access solutions and ticketing systems. This role is unique for its blend of technical administration and project-based work, allowing you to implement minor updates and develop technical specifications for service offerings. Joining an established engineering service provider like Brunel offers long-term stability with an indefinite contract, 30 days of vacation, and flexible working arrangements including remote options, making it an attractive career move for experienced IT professionals.