IT Support Specialist (Client Management) | IT Support (m/w/d) für Client-Management - Referenznummer: 240226-2-WIE

Job Summary

As an IT Support Specialist focusing on Client Management, you will be responsible for the full lifecycle of workplace technology. Your day-to-day activities involve processing tickets in a 1st and 2nd level support capacity within an ITSM framework. You will handle the installation and imaging of end-user devices using tools like SCCM, configure Windows 10/11 clients, and manage user accounts and machine entries within Active Directory. Additionally, the role includes physical tasks such as cabling, setting up workstation equipment, and managing the distribution and return of hardware. This position is ideal for those who enjoy direct customer contact and hands-on technical troubleshooting. Joining the BFI Group offers the chance to work with prestigious companies across Germany, receive an above-tariff salary, and benefit from individual career development opportunities. The role is particularly attractive for both experienced professionals and career changers looking to gain experience in complex project environments with potential for permanent takeover by the client.