NOC Coordinator | Koordinator NOC

Job Summary

As a NOC Coordinator at NGN Fiber Network, you will play a critical role in ensuring the 24/7 availability of a nationwide 19,000 km fiber optic infrastructure. Your daily responsibilities involve acting as the primary point of contact for customers regarding network operations, monitoring systems for early fault detection, and managing the end-to-end incident resolution process. You will collaborate closely with technicians, internal departments, and external construction firms to resolve disruptions swiftly while keeping stakeholders informed. Additionally, you will coordinate planned maintenance work and handle escalation management for senior leadership. This position is ideal for solution-oriented professionals who thrive under pressure and possess a strong 'sense of urgency.' It offers a unique opportunity to work in a future-proof industry with flat hierarchies, flexible working hours, and a focus on digital innovation within the telecommunications sector.