Network Operations Center (NOC) Coordinator | Koordinator NOC

NGN Fiber Network GmbH & Co. KG

Langenwolschendorf, Thüringen, Deutschland
Published Apr 7, 2026
Full-time
Permanent

Job Summary

As a Network Operations Center (NOC) Coordinator at NGN Fiber Network, you will play a critical role in maintaining a nationwide fiber optic infrastructure spanning over 19,000 km. Your primary responsibility is to ensure 24/7 network availability by monitoring systems for early fault detection and serving as the central point of contact for customer incident reports. When disruptions occur, you will drive the resolution process by coordinating with technicians, internal departments, and external construction firms, while keeping stakeholders informed through proactive communication. Additionally, you will manage planned maintenance activities and handle escalation management for senior leadership. This role is ideal for solution-oriented professionals who thrive under pressure and possess a strong 'sense of urgency.' You will join a growing organization that values innovation and offers a modern work environment with flexible hours and professional development opportunities.

Required Skills

Education

Not specified

Experience

  • Several years of professional experience in fiber optic infrastructure, electrical engineering, or telecommunications
  • Proven experience in managing external partners and service providers
  • Professional experience in direct customer communication and support
  • Experience in decision-making under pressure and handling urgent technical disruptions

Languages

English (Fluent)

Additional

  • Willingness to participate in on-call duty (Rufbereitschaft) is required. The role is a full-time, permanent position.