Technical Customer Service Coordinator | Technischer (m/w/d) Kundenservice

Job Summary

This role involves serving as a vital link between customer service, sales, and technical operations for a medium-sized energy service provider in Hamburg. You will be responsible for the day-to-day monitoring of assembly capacities and service quality, specifically focusing on photovoltaic systems, e-charging stations, and electricity meters. Key tasks include analyzing failed service trips, optimizing follow-up appointments, and managing the registration of meter changes. You will also handle technical feedback and fault management while continuously improving reporting processes. This position is ideal for someone with a strong affinity for numbers and data analysis who wants to contribute to the renewable energy sector. The role offers a long-term perspective with an open-ended contract, flexible working hours, and the potential for a permanent takeover by the client company, making it an attractive opportunity for career stability in a growing industry.