IT Service Desk Technician | Service Desk Techniker (m/w/d)

Job Summary

As an IT Service Desk Technician, you will provide essential technical support to end-users through phone, ticketing systems, and in-person interactions. Your daily responsibilities include setting up and deploying new hardware, troubleshooting hardware and software issues within a Windows environment, and maintaining a wide range of devices including laptops, printers, and mobile equipment. You will play a critical role in IT security by managing software updates, patches, and performing system health checks. Additionally, you will handle user account management via Active Directory and assist with network error resolution. This role is particularly attractive due to its permanent contract status, flexible working hours with mobile work options, and competitive compensation under the Metal and Electrical Industry collective agreement. Joining FERCHAU offers you the chance to work with renowned automotive OEMs and suppliers while benefiting from structured professional development programs.