IT Support Specialist (Second & Third Level) | Mitarbeiter (m/w/d) Second- & Third-Level-Support

Job Summary

As an IT Support Specialist at FERCHAU, you will play a critical role in ensuring the seamless operation of complex IT infrastructures for high-profile clients. Your day-to-day responsibilities involve the systematic analysis and resolution of incoming technical issues escalated to the second and third levels. You will be actively involved in the installation, configuration, and administration of servers and various software applications. Beyond troubleshooting, you will support essential maintenance tasks including system adjustments, backups, and general administration. This role acts as a vital interface within the support hierarchy, bridging the gap between different technical tiers. The position is particularly attractive for those seeking stability and growth, offering a permanent employment contract and extensive professional development opportunities through the FERCHAU Academy. It combines technical depth in server administration and database programming with a collaborative team environment, making it an ideal platform for professionals looking to advance their careers in digitalization and networking.