IT Support Technician (2nd Level) | 2nd Level Support Techniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing high-quality technical support for a leading IT consulting and service company in Schongau. As a 2nd Level Support Technician, you will be responsible for the day-to-day maintenance, installation, and configuration of various IT systems, specifically focusing on Windows operating systems. You will handle complex IT malfunctions, perform hardware repairs, and manage incidents through a centralized ticketing system. The position requires a proactive approach to optimizing IT environments and maintaining detailed technical documentation. This is an attractive opportunity offering a salary of up to €45,600, intensive onboarding, and long-term career perspectives within a company that supports medium-sized enterprises through digital transformation and cybersecurity. The role is initially via temporary employment with a clear option for permanent takeover, making it an excellent bridge to a stable, long-term career.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- Minimum 2 years of professional experience in 2nd level IT support
- Professional experience in hardware repair and complex IT troubleshooting
- Experience in the installation, configuration, and commissioning of IT systems
- Proven experience in managing incidents via ticketing systems
- Experience in maintaining and optimizing Windows-based environments
Languages
Additional
- The position is based in Schongau. It is initially offered through employee leasing (Arbeitnehmerüberlassung) with a specific option for permanent hire. Applicants must be available for full-time work.
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