2nd Level Remote Support Technician | Servicetechniker 2nd Level Remote Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
Join a dynamic IT team as a 2nd Level Remote Support Technician in Wolfsburg, supporting the IT workplaces of a major automotive manufacturer. Your primary role will involve managing escalations, processing support tickets for both 1st and 2nd level issues, and providing remote assistance to end-users across Germany and international locations. You will also be responsible for maintaining IT environments including Windows clients, Linux, and OSX. This full-time, permanent position offers extensive training, opportunities for development, and the potential for remote work after the initial onboarding period, with a long-term career perspective.
Required Skills
Education
Not specified
Experience
- First professional experience in the administration of Windows workstations, laptops with Windows 10, MS Office, and mobile devices
- Knowledge of hardware, particularly notebooks, workstations, and PCs
- Experience in onsite or remote support for end-users
Languages
Additional
- Not specified
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