2nd Level Remote Support Technician | Servicetechniker 2nd Level Remote Support (m/w/d)

puro Personaldienstleistung GmbH

Wolfsburg, Niedersachsen, Deutschland
Published May 12, 2026
Full-time
Permanent

Job Summary

Join a dynamic IT team as a 2nd Level Remote Support Technician in Wolfsburg, supporting the IT workplaces of a major automotive manufacturer. Your primary role will involve managing escalations, processing support tickets for both 1st and 2nd level issues, and providing remote assistance to end-users across Germany and international locations. You will also be responsible for maintaining IT environments including Windows clients, Linux, and OSX. This full-time, permanent position offers extensive training, opportunities for development, and the potential for remote work after the initial onboarding period, with a long-term career perspective.

Required Skills

Education

Not specified

Experience

  • First professional experience in the administration of Windows workstations, laptops with Windows 10, MS Office, and mobile devices
  • Knowledge of hardware, particularly notebooks, workstations, and PCs
  • Experience in onsite or remote support for end-users

Languages

German (Fluent)English (Basic)

Additional

  • Not specified