IT Client Management Specialist | IT-Spezialist (m/w/d) Clientmanagement
FERCHAU GmbH Niederlassung Nürnberg City
Job Summary
As an IT Client Management Specialist at FERCHAU, you will be responsible for the end-to-end lifecycle of the company's client infrastructure. Your daily activities will include designing, installing, and configuring client systems, alongside managing software deployment, group policies, and patch management. You will play a critical role in ensuring system security and availability by monitoring IT systems and resolving complex 2nd and 3rd-level incidents and service requests. Beyond maintenance, you will evaluate and test new hardware models for corporate rollout and create comprehensive technical documentation. This role is ideal for a proactive professional who enjoys a mix of technical administration and strategic hardware selection. The position offers a permanent contract with a family-owned company, featuring flexible working hours, professional development opportunities, and a structured environment where you can actively shape IT processes.
Required Skills
Education
Completed vocational training as an IT Specialist (Fachinformatiker) or a degree in Computer Science or a related technical field.
Experience
- Relevant professional experience in an IT environment
- Extensive experience in Microsoft Administration, specifically within client management and software distribution
- Proven track record in troubleshooting and resolving complex 2nd and 3rd-level support tickets
- Experience in creating technical system documentation and user manuals
Languages
Additional
- Must have the ability to work in a structured, solution-oriented manner and possess strong communication skills for interdisciplinary teamwork. The role requires a B2+ level of German proficiency as it is the primary working language.
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