IT Support Specialist | Fachinformatiker IT-Support (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will serve as the primary point of contact for employees regarding all IT support and administrative tasks. Your daily responsibilities include receiving, prioritizing, and resolving hardware, software, and media technology requests in collaboration with specialized IT departments. You will be responsible for the installation, configuration, repair, and management of PC hardware, peripherals, and mobile devices. This role is ideal for a service-oriented professional who enjoys optimizing IT processes and implementing technical changes. The position offers a permanent employment contract, access to the FERCHAU Academy for professional development, and a collaborative environment where you act as an internal service provider to ensure seamless business operations.