IT Support Specialist | IT-Mitarbeiter (m/w/d)
Stiftung Die Gute Hand
Job Summary
As an IT Support Specialist at the Die Gute Hand Foundation, you will play a vital role in maintaining the digital infrastructure of a large social services organization dedicated to helping children and adults with complex emotional needs. Based in Kürten-Biesfeld, this part-time position (50%) focuses on providing high-quality first-level support and technical assistance to the foundation's 650 employees. Your daily responsibilities will include managing system hardware and software, maintaining printing systems, and documenting IT assets. This role is ideal for a service-oriented professional who enjoys troubleshooting and working within complex technical structures. The position offers a unique opportunity to work for a values-driven employer that provides structured onboarding, professional development, and comprehensive benefits, including a company pension scheme and job bike leasing, all within a collaborative and well-equipped administrative environment.
Required Skills
Education
Completed vocational training with a focus on Information Technology (IT).
Experience
- Professional experience in IT support and system maintenance
- Experience in managing hardware and software documentation
- Proven track record in providing telephone-based technical support
- Experience working with standard Microsoft software environments
- Basic experience with telecommunications systems
Languages
Additional
- Identification with Christian tasks, goals, and values is required. The position is located in Kürten-Biesfeld and is a part-time (50%) fixed-term contract.
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