IT Service Delivery Manager - Platform Services | IT-​Serviceverantwortlicher (m|w|d) Plattformservices

Kassenärztliche Vereinigung Niedersachsen Hauptgeschäftsstelle

Hannover, Niedersachsen, Deutschland
Published Feb 20, 2026
Full-time
Permanent

Job Summary

As an IT Service Delivery Manager for Platform Services at KVN, you will play a critical role in ensuring the stability and efficiency of digital healthcare infrastructure in Lower Saxony. You will act as the primary liaison between specialized business departments and IT services, providing expert consultation on platform-related matters. Your daily responsibilities include coordinating with internal IT disciplines, managing external service providers, and maintaining service records in the central database. This role is ideal for professionals who excel at bridging the gap between technical requirements and business needs. KVN offers a secure, modern workplace with public service benefits, including a highly flexible flextime model without core hours, remote work options, and a central location in Hannover. You will work within a sophisticated IT environment featuring fully virtualized Linux and Windows systems, contributing to a mission-driven organization that supports nearly eight million citizens.

Required Skills

Education

Degree in Computer Science, Business Informatics, or a comparable field of study.

Experience

  • Professional experience in IT service management or a relevant technical field
  • Proven experience in the operation and management of platform services
  • Experience in coordinating and monitoring external service providers
  • Demonstrated experience acting as a functional interface between business units and IT departments
  • ITIL certification is preferred

Languages

German (Fluent)

Additional

  • The position is based in Hannover and is available as a full-time role, though it is suitable for part-time arrangements. Applicants must apply via the online tool by March 22, 2026.